Resource desk

Reusable frameworks for the work behind the decision.

Start with a practical model, then adapt it to your company, risk, and evidence.

01

Selection

Software decision scorecard

Weight critical workflows, implementation, data, security, usability, commercial fit, and exit readiness.

Use the scorecard
02

Prioritization

Automation opportunity matrix

Separate value, process readiness, feasibility, risk, reversibility, and exception fit.

Use the matrix
03

Operations

SOP structure

Document trigger, outcome, roles, procedure, decisions, exceptions, evidence, and revision ownership.

Build an SOP
04

Quality

Website launch gate

Review content, journeys, accessibility, search discovery, performance, recovery, and production evidence.

Run the checklist

Search the library

What decision are you working through?

Try “automation,” “electronic signatures,” “modular home,” or “product feedback.”